How Fuji Up Works
How It Works
Find products, request quotes, confirm specifications, and verify delivery — all on Fuji Up. Keeping the deal details on record helps prevent misunderstandings and disputes.
Clear specs and lead times
Confirm quantities, specifications, prices, and lead times in messages.
Everything on record
Keeping conversations on Fuji Up makes misunderstandings easier to avoid.
Protected transactions
If a problem comes up, we support you while reviewing the deal details and delivery status.
Process
The transaction flow
From quotes to delivery confirmation, move forward while confirming the key terms.
STEP 1
Find products
Search by keyword or category to find products close to what you need.
STEP 2
Request quotes & samples
Discuss quantities, specifications, lead times, and sample checks.
STEP 3
Confirm terms & start the deal
Confirm price, specifications, lead time, and delivery terms, and keep them on record.
STEP 4
Confirm delivery & get support
Inspect the goods when they arrive. If something is wrong, we support you based on the recorded deal.
Trust
Why you can buy with confidence
Deal terms on record
Key terms like specifications, quantities, prices, and lead times stay on record.
Fewer misunderstandings
The message history lets you revisit what was agreed at any time.
Support when issues arise
For non-delivery, wrong specifications, defects, or delays, we review the situation and help resolve it.
Support
Reducing risk before you order
In OEM and custom manufacturing, misunderstandings about specifications, quantities, lead times, or delivery condition can lead to disputes. Fuji Up keeps the important communication on the platform so it can be reviewed later.
What buyers are protected against
- You paid but the goods never arrived
- The delivered goods differ from the confirmed specifications
- The goods arrived damaged, defective, or with clear quality issues
- Delivery is significantly behind the confirmed schedule
What sellers are protected against
- You delivered the goods but were never paid
- Misunderstandings about specifications, quantities, lead times, or delivery condition
- "He said, she said" disputes caused by off-platform chats or verbal agreements
If a problem does occur, we review the deal details, message history, and delivery status, and support refunds, payments, or rework as needed.
