Fuji Up

Fuji Up

Refunds & Cancellations

利用规约、隐私政策等法律文件仅以日语和英语版本维护。本页面显示英语版本;如有冲突,以日语版本为准。

Order cancellation

Orders can be canceled before payment.

After payment, cancellations are handled subject to the supplier's approval and the Company's judgment.

Refunds

Refunds may be issued in the following cases:

  • The product has not been shipped
  • The product clearly differs from the order
  • Non-performance by the supplier
  • Other cases the Company deems appropriate

Refund method

Refunds are made by bank transfer.

Non-refundable cases

Refunds may not be available in the following cases:

  • After receipt has been confirmed
  • Buyer's own circumstances
  • Minor differences in specifications

Language

This English translation is provided for convenience. If there is any conflict between the English and Japanese versions, the Japanese version prevails.